Return & Refund Policy

Last Updated: 13/09/2025

Thank you for shopping with AjwaTech Remedies. We value your trust and want to ensure your complete satisfaction. Please read our Return & Refund Policy carefully to understand your rights and obligations.

1. Eligibility for Returns

• Products can be returned only if they are defective, damaged, or incorrect at the time of delivery.
• To be eligible for a return:
  • The product must be unused and in the same condition as received.
  • It must be in its original packaging with all seals, labels, and invoices intact.
• Certain items such as perishable goods, health care products, or items marked “non-returnable” are not eligible for return.

2. Return Process

• To initiate a return, please contact us within 7 days of receiving your order at:
  Email: info@ajwatechremedies.com
• Provide your order number, reason for return, and supporting images (if applicable).
• Once your return request is approved, we will provide instructions for returning the product.

3. Refunds

• After we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 2–3 business days, and the amount will be credited back to your original payment method.
• Shipping charges, COD charges, and handling fees are non-refundable.

4. Exchange Policy

• We only replace items if they are defective, damaged, or wrongly delivered.
• If you need an exchange, please contact us at info@ajwatechremedies.com.

5. Non-Returnable / Non-Refundable Items

• Opened or used products.
• Products without original packaging or invoice.
• Customized or special-order items.
• Perishable or health-related products (due to hygiene and safety concerns).

6. Late or Missing Refunds

• If you haven’t received your refund within the specified timeframe, please check with your bank or payment provider first.
• If you still have not received it, contact us at info@ajwatechremedies.com for assistance.

7. Contact Us

For any questions or concerns about this Return & Refund Policy, please contact us:

AjwaTech Remedies

Email: info@ajwatechremedies.com
Website: https://ajwatechremedies.com/