Last Updated: 13/09/2025
Thank you for shopping with AjwaTech Remedies. We value your trust and strive to ensure that our customers are satisfied with every purchase. This Refund Policy outlines the terms under which refunds are issued for purchases made through https://ajwatechremedies.com/.
1. Eligibility for Refund
You may be eligible for a refund if:
- You received a damaged, defective, or incorrect product.
- The product was not delivered within the promised time frame.
- The product is returned in unused condition, with all packaging, labels, and invoices intact.
Refunds are not applicable in the following cases:
- The product has been used, opened, or tampered with.
- The product was purchased during a sale or under a special promotion (unless damaged/defective).
- Items marked as non-returnable (e.g., health or personal care products).
2. Refund Request Process
To request a refund, please follow these steps:
- Email us at info@ajwatechremedies.com within 7 days of receiving your order.
- Include your order number, reason for refund, and clear photos or videos showing the issue.
- Our support team will review your request and respond within 2–3 business days.
3. Refund Method
- Approved refunds will be processed within 7–10 business days after product inspection.
- Refunds will be credited to your original method of payment (e.g., credit/debit card, UPI, or bank transfer).
- In case of Cash on Delivery (COD) orders, refunds will be made via bank transfer after confirmation.
4. Deductions
Please note that certain charges are non-refundable, including:
- Shipping or delivery fees.
- COD (Cash on Delivery) handling charges.
- Payment gateway or transaction processing fees (if applicable).
5. Cancellations
- Orders can be canceled before shipment by contacting our support team at info@ajwatechremedies.com.
- Once shipped, orders cannot be canceled. You may request a return after receiving the product (subject to eligibility).
6. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank or payment account again.
- Contact your bank or payment provider; sometimes it takes extra processing time.
- If you’ve done all this and still haven’t received your refund, please email us at info@ajwatechremedies.com.
7. Contact Us
If you have any questions regarding this Refund Policy, please reach out to:
AjwaTech Remedies
Email: info@ajwatechremedies.com
Website: https://ajwatechremedies.com/
Website: https://ajwatechremedies.com/