Thank you for visiting and shopping with AjwaTech Remedies. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders placed through https://ajwatechremedies.com/.
1. Order Processing
- Orders are usually processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an email or SMS confirmation once your order has been processed and shipped.
2. Shipping Time
Delivery times may vary depending on your location:
- Within India: 3–7 business days (after dispatch)
- Remote or rural areas: 7–10 business days
Please note that delivery times are estimates and may be affected by factors such as courier delays, weather, or holidays.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your delivery address and total order value.
- Free shipping may be available for certain order amounts or during promotional offers (as specified on our website).
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order status directly through the courier partner’s website or through the link provided in your confirmation email.
5. Delivery Attempts
- Our courier partners will attempt delivery up to two (2) times.
- If the package cannot be delivered (due to incorrect address, unavailability, or refusal to accept), it will be returned to us.
- Re-delivery may incur additional shipping charges.
6. Delays in Delivery
While we make every effort to deliver your order on time, unforeseen delays may occur due to:
- Natural disasters, lockdowns, or public holidays
- Courier delays or logistics issues
- Incorrect or incomplete delivery details provided by the customer
If your order is delayed, please contact us at info@ajwatechremedies.com, and we will assist you immediately.
7. Damaged or Missing Items
- If your order arrives damaged, incomplete, or tampered with, please contact us within 48 hours of delivery at info@ajwatechremedies.com.
- Include photos or videos of the package and product to help us investigate and resolve the issue quickly.
8. International Shipping
Currently, AjwaTech Remedies ships only within India. International delivery options may be introduced in the future.
9. Contact Us
If you have any questions or concerns about your shipment, please contact us at:
AjwaTech Remedies
Email: info@ajwatechremedies.com
Website: https://ajwatechremedies.com/